Privacy Policy

※ As of May 1, 2025, the personal information controller has changed from Globewave Co., Ltd. to DeliveredLogistics Co., Ltd.

Article 1 (Purpose)
DeliveredLogistics Co., Ltd. (hereinafter "Company") protects the personal information of individuals (hereinafter "Users") who use the Company's services. The Company establishes this Privacy Policy to comply with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other applicable laws, and to promptly handle complaints from users related to personal information protection.

Article 2 (Principles of Personal Information Processing)
In accordance with the statutes relating to personal information and this Policy, the Company may collect a user's personal information, and collected personal information may be provided to a third party only with the individual's consent. However, where there are other statutes or regulations, such as the Personal Information Protection Act, the Network Act, the Protection of Communications Secrets Act, the Telecommunications Business Act, the Act on the Consumer Protection in Electronic Commerce, Etc., the Framework Act on National Taxes, the Credit Information Use and Protection Act, the Framework Act on Consumers, the Act on the Prevention of Suicide and the Creation of a Culture of Respect for Life, and the Framework Act on Product Safety, the Company may provide a user's personal information to a third party in accordance with the lawful procedures prescribed by such statutes. In particular, in an emergency such as a disaster, an infectious disease, an incident causing imminent danger to life or body, or imminent property loss, the Company may provide personal information to the relevant agencies without the user's consent.

The Company may entrust the processing of personal information to ensure the smooth provision of services. When entrusting such processing, the Company specifies in a contract or other document, in accordance with Article 26 of the Personal Information Protection Act, matters such as the prohibition of processing personal information beyond the purpose of the entrusted work, technical and managerial protective measures, restriction on re-entrustment, supervision of the trustee, and liability for damages, and supervises whether the trustee processes personal information safely.


Article 3 (Disclosure of this Policy)
1. The Company discloses this Policy through the first screen or a link on the first screen of the Company's homepage so that users can easily check this Policy at any time.
2. When the Company discloses this Policy, the Company uses font size, color, etc. so that users can easily check this Policy.


Article 4 (Changes to this Policy)
1. This Policy may be revised in accordance with changes in laws, guidelines, notices, or policies related to personal information or changes in government or Company service policies.
2. When the Company revises this Policy, the Company will announce through one or more of the following methods.
  1. Posting a notice on the notice board of the first screen of the Company's homepage or announcing through a separate window.
  2. Notifying users by letter, facsimile, email, or similar methods.
3. The Company will announce at least 7 days before the effective date of revision of this Policy. However, in the event of significant changes to user rights, the Company will announce at least 30 days in advance.


Article 5 (Information for Membership Registration)
The Company collects the following information to enable users to register for the Company's services.
1. Required collection information: Email address and nickname


Article 6 (Information for the Company's Service Provision)
The Company collects the following information to provide the Company's services to users.
1. Required collection information: User ID and email address


Article 7 (Information for Confirming Service Use and Misuse)
The Company collects the following information to confirm and analyze users' service use and misuse.
1. Required collection information: Service usage records


Article 8 (Methods of Personal Information Collection)
The Company collects users' personal information in the following ways.
1. Methods by which users input personal information on the Company's homepage.
2. Methods by which users input personal information through services other than the Company's website, such as applications.


Article 9 (Use of Personal Information)
The Company utilizes personal information in the following cases.
1. Service improvement for users, such as responding to usage inquiries and handling complaints
2. Provision of the Company's services
3. Demographic analysis, analysis of service visits and usage records
4. To prevent and sanction acts that interfere with the smooth operation of services, such as restricting members who violate laws and company terms and conditions, and fraudulent use.


Article 10 (Retention and Use Period of Personal Information)
1. The Company retains and uses users' personal information for the relevant period to achieve the purposes of personal information collection and use.
2. Notwithstanding the preceding paragraph, records of illegal service use are retained for up to 1 year from the time of membership withdrawal to prevent illegal registration and use.


Article 11 (Retention and Use Period of Personal Information According to Law)
The Company retains and uses personal information as follows in accordance with applicable laws.
1. Information and retention period pursuant to the Act on Consumer Protection in Electronic Commerce:
  1. Records on contracts or withdrawal of subscription: 5 years
  2. Records on payment of goods and supply performance: 5 years
  3. Records on consumer complaints or dispute resolution: 3 years
  4. Records on labeling and advertising: 6 months
2. Information and retention period pursuant to the Protection of Communications Secrets Act:
  1. Website log records: 3 months
3. Information and retention period pursuant to the Electronic Financial Transactions Act:
  1. Electronic financial transaction records: 5 years
4. Act on the Protection and Use of Location Information:
  1. Personal location information records: 6 months


Article 12 (Principles of Personal Information Destruction)
Personal information shall be destroyed without delay when it is no longer needed, such as when the purpose of processing has been achieved or the retention period has expired.


Article 13 (Handling of Personal Information of Non-Users)
1. As a principle, the Company notifies users in advance and separately destroys or stores the personal information of users who have not used the Company's services for 1 year.
2. The Company safely stores the personal information of long-term non-users separately, and notifications to such users are sent to the user's email address at least 30 days before the separation and processing date.
3. Long-term non-users may log in to the homepage (including mobile app) if they wish to continue using the service before the Company separates the non-user DB.
4. Long-term non-users may restore their accounts with user consent when logging in to the homepage.
5. The Company destroys separately stored personal information without delay after retaining it for 4 years.


Article 14 (Personal Information Destruction Procedure)
1. Information entered by users for membership registration is transferred to a separate DB after the purpose of personal information processing is achieved and stored in accordance with the Company's internal policies and applicable laws. It is destroyed after a certain period of storage.
2. The Company destroys personal information with reasons for destruction through the approval procedure of the personal information protection manager.


Article 15 (Methods of Personal Information Destruction)
The Company deletes personal information stored in electronic file format using technical methods that make it impossible to recover the records, and destroys personal information printed on paper by shredding or incineration.


Article 16 (Measures for Transmission of Advertising Information)
1. When transmitting advertising information for commercial purposes using electronic transmission media, the Company obtains the explicit prior consent of users. However, prior consent is not required in the following cases:
  1. When collecting contact information directly from the recipient through a transaction relationship and intending to transmit commercial advertising information for the same type of goods within 6 months from the date of transaction completion.
  2. When a telemarketer pursuant to the Act on Door-to-Door Sales informs the recipient of the source of personal information collection and makes a telephone solicitation.
2. If the recipient expresses an intention to refuse receipt or withdraws prior consent, the Company will not transmit advertising information for commercial purposes and will notify the recipient of the processing result.
3. When transmitting commercial advertising information between 9 PM and 8 AM the next morning, the Company obtains separate prior consent from the recipient.
4. When transmitting advertising information for commercial purposes, the Company specifically discloses the following:
  1. Company name and contact information
  2. Matters regarding refusal to receive or withdrawal of consent to receive.
5. When transmitting advertising information, the Company does not take any of the following measures:
  1. Measures to prevent recipients from refusing to receive or withdrawing consent
  2. Measures to automatically generate recipient contact information by combining numbers, symbols, or letters
  3. Measures to automatically register contact information for the purpose of transmitting commercial advertising information
  4. Various measures to conceal the identity of the sender or source of advertising information
  5. Various measures to deceive recipients to induce responses


Article 17 (Withdrawal of Consent to Personal Information Inquiry and Collection)
1. Users and legal representatives may view or modify their registered personal information at any time, and may request withdrawal of consent to personal information collection.
2. Users and legal representatives may withdraw consent by contacting the personal information protection officer by letter, phone, or email, and the Company will take action without delay.


Article 18 (Changes to Personal Information)
1. Users may request correction of personal information errors from the Company through the methods described above.
2. Personal information will not be used or provided until the correction is completed, and if incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction result without delay.


Article 19 (User Obligations)
1. Users are responsible for keeping their personal information up to date and are responsible for all problems arising from entering inaccurate information.
2. Using another person's personal information to register as a member may result in loss of user status or punishment under applicable personal information protection laws.
3. Users are responsible for maintaining the security of their email addresses, passwords, etc., and cannot transfer or lend them to third parties.
4. A user may request inspection, correction, deletion, withdrawal of consent, and suspension of processing of their personal information. A legal representative or an authorized agent must prove that they are a legitimate agent by submitting a power of attorney, a family relationship certificate, etc. However, where there are special provisions in statute, where it is unavoidable in order to fulfil a statutory obligation, where there is a risk of harm to another person's body or life or of unjustly infringing another person's property or other interests, or where the service agreed with the user cannot be provided without processing the personal information and the user has not clearly expressed an intention to terminate the contract, the withdrawal of consent, deletion, or suspension of processing may be difficult.


Article 20 (Measures Against Personal Information Breach)
When the Company becomes aware of loss, theft, or leakage of personal information (hereinafter "Breach"), the Company will immediately notify users of all of the following and report to the Korea Communications Commission or Korea Internet & Security Agency.
1. Items of personal information that were leaked
2. When the breach occurred
3. Actions that users can take
4. Countermeasures by the Company
5. Department and contact information where users can receive consultation


Article 21 (Exceptions to Measures Against Personal Information Breach)
Notwithstanding the preceding paragraph, if there is a legitimate reason such as not knowing the user's contact information, the Company may take substitute measures by posting a notice on the Company's homepage for 30 days or more.


Article 22 (User's Choice on Cookie Installation)
1. Users have the option to install cookies. Users may set options in their web browser to allow all cookies, confirm each time a cookie is stored, or refuse to store all cookies.
2. However, if you refuse to store cookies, you may have difficulty using some of the Company's services that require login.


Article 23 (Method of Specifying Cookie Installation Authority)
The following is the method for specifying whether to allow cookie installation:
1. Select [Internet Options] from the [Tools] menu.
2. Click the [Privacy] tab.
3. Settings can be made in [Advanced] settings.


Article 24 (Designation of the Company's Personal Information Protection Officer)
1. The Company designates the relevant department and personal information protection officer as follows to protect users' personal information and handle complaints related to personal information.  
  1. Personal Information Protection Officer:
    1. Name: Kim Jong-ik
    2. Phone: 051-742-7777
    3. Email: delivered@delivered.co.kr
    Addendum
    Article 1. This Policy is effective from August 1, 2023.
    Article 2. As of May 1, 2025, the personal information controller has changed from Globewave Co., Ltd. to DeliveredLogistics Co., Ltd.