Terms and Conditions of Use
• These Terms and Conditions of Use are effective as of July 21, 2023.
• [October 21, 2024] Article 19 (Restrictions on Use) – Addition of clause restricting use of points
• [May 1, 2025] Change of service operator: Globewave Co., Ltd. → DeliveredLogistics Co., Ltd.
Article 1 (Purpose)
These Terms and Conditions govern the rights and obligations, and responsibilities between
DeliveredLogistics Co., Ltd. (hereinafter "Company") and its member in connection with the use of
the online marketplace intermediary service and online marketplace service provided by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms and Conditions are as follows, and terms not defined
herein shall be interpreted in accordance with applicable laws and separate guidelines provided
within the service application:
a. "Service" means the online marketplace intermediary service, online marketplace service, community
participation, fan voting, and other services provided by the Company, through which members who
have agreed to the membership terms may access the electronic system and conduct online
transactions.
b. "Site" means the online store operated by the Company (https://www.giftifan.com), which provides
goods, services, or other offerings to members using computer and information communications
facilities. This includes websites, mobile web, and applications operated by the Company.
c. "User" means a user who downloads the Company's application, agrees to these Terms and Conditions,
concludes a service agreement, and properly registers for the service.
d. "Item Store" means a space where members can purchase goods. It is an online shopping mall
operated by the Company.
e. "Goods" means online products used within the app, and detailed information on expiration dates
and restrictions is displayed on the service screen.
f. "User Information" means information necessary to maintain service quality (nickname, email).
g. "Points" means a means of payment that may be used to purchase goods, etc. on the Site, divided
into "Paid Points," which a member purchases for consideration, and "Free Points," which the Company
grants without charge through events, promotions, and the like.
Article 3 (Effectiveness of Terms and Conditions)
The Company may establish separate policies, including individual policies (hereinafter "Policy"),
to supplement and operate matters not stipulated in these Terms and Conditions. The Company will
post such policies on the website. The policies, together with these Terms and Conditions, form
part of the Terms of Service (hereinafter "Terms of Service"). A Member's agreement to these Terms
and Conditions and policies shall have the same effect as signing the Terms of Service.
The Company may separately enact terms and conditions for specific services (hereinafter "Individual
Terms"). If a member agrees to the Individual Terms, they shall form part of the Terms of Service.
In case of conflict between the Individual Terms and these Terms and Conditions, the Individual
Terms shall prevail.
Article 4 (Announcement and Revision of Terms and Conditions)
The Company shall post the contents of these Terms and Conditions as well as its trade name,
representative's name, business address, telephone number, email address, and business registration
number on the initial service screen of the website so that members may easily access them. The
Company shall enable members to easily access and review these Terms and Conditions through a linked
screen on the homepage.
The Company may amend these Terms and Conditions and the Policies within the scope that does not
violate the relevant laws and regulations. In such case, the Company shall announce the amended
content and the effective date through the homepage from seven (7) days before the effective date
until the day before. However, where the proposed changes are unfavorable to members, the amended
Terms and Conditions and Policies shall be announced from thirty (30) days before the effective date
until the effective date.
Where it is difficult to give notice as provided in the main text due to urgent and unavoidable
circumstances, such as an amendment of these Terms and Conditions or the Policies caused by a change
in the relevant statutes, the Company shall publish the amended Terms and Conditions or Policies
before the effective date by the same method as the main text of Paragraph 1.
Where a member does not agree to the amended Terms and Conditions or Policies, the member may
express refusal by the day before the effective date and terminate the use agreement. In such case,
the member's rights, including unused Paid Points, shall be settled and refunded in accordance with
Articles 15 and 17.
Where the Company publishes or notifies the amended Terms and Conditions or Policies in accordance
with this Article and a member does not express an intention before the effective date, the member
shall be deemed to have agreed to the amended Terms and Conditions or Policies.
The amended Terms and Conditions shall not apply retroactively to a date before their effective
date, except where they are favorable to the member.
Matters not provided for in these Terms and Conditions, and the interpretation thereof, shall be
governed by the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the
Regulation of Terms and Conditions, the Guidelines on Consumer Protection in Electronic Commerce,
Etc. established by the Fair Trade Commission, and other relevant statutes or commercial practice.
Article 5 (Provision and Suspension of Services)
The types of services provided by the Company under these Terms and Conditions are as follows:
• Online commerce services and other related services.
• Online commerce intermediary services and other related services.
• Additional services necessary for or related to the provision of the above services.
Services are generally provided 24 hours a day, 365 days a year. However, the Company may suspend
the provision of services temporarily or permanently in the event of maintenance, inspection,
replacement, or breakdown of computers and other information-communication facilities, interruption
of communications, operational or technical difficulties, technical improvements, or other
substantial operational reasons, and will give notice of such changes through the website.
Notwithstanding paragraph 2, the Company may divide services into specific scopes and designate
separate operating hours for each scope. Details will be announced through the homepage.
If the Company is unable to provide services due to changes in business, closure, merger, division,
transfer, or other reasons, the Company shall comply with applicable laws. No separate compensation
will be provided to members unless otherwise stipulated by applicable laws.
Article 6 (Membership Registration)
A user may register as a member free of charge, and applies for membership by entering member
information in the registration form designated by the Company and indicating consent to these Terms
and Conditions and to the collection, provision, and use of personal information.
Where any of the following grounds is found with respect to a user who has applied for membership
under Paragraph 1, the Company may refuse member registration until the ground is resolved:
• Where the applying user has previously lost member status under Article 7, Paragraph 3 of these
Terms and Conditions;
• Where the registration content contains false information, omissions, or errors;
• Where any ground under the subparagraphs of Article 7, Paragraph 3 exists, or there is a
reasonable concern that such a ground exists;
• Where registering the user as a member is otherwise deemed to significantly impede the Company in
administrative or technical respects.
Children under 14 years of age are restricted from membership registration.
Membership registration is completed when the Company's acceptance reaches the user who applied for
registration.
Article 7 (Member Withdrawal and Suspension or Loss of Member Status)
A member may request withdrawal from the Company at any time, and where a member makes a withdrawal
request, the Company shall immediately take the measures necessary for withdrawal. However, the
Company may restrict the member's withdrawal until the relevant ground is resolved in the following
cases:
1. Where there is an order in a payment-pending or order-received state;
2. Where there is a payment in progress, such as exchange, return, re-delivery, compensation, or
refund.
A member shall take the measures necessary to complete all transactions before requesting withdrawal;
withdrawing without doing so may result in disadvantages. Where a credit-and-debt relationship
related to the use of the online store remains, the Company may use personal information for
purposes such as debt collection and repayment, and, where there are special provisions under
statute, may retain personal information within the scope of the purpose and period prescribed by
statute.
Where a member falls under any of the following, the Company may, after notifying the member of the
relevant ground, suspend or revoke the member's status; where member status is suspended or revoked,
all member benefits shall be extinguished:
• Where the member fails to perform, by the due date, the price of goods purchased through the Site
or other debts borne in connection with use of the Company;
• Where the member commits an act prohibited by statute or these Terms and Conditions, or contrary
to public order and morals, in connection with use of the Site;
• Where it is otherwise recognized, in the Company's reasonable judgment, that it is necessary to
refuse provision of the Site service to the member;
• Where the member enters false information in the member information or misappropriates another
person's information;
• Where, due to the member's fault such as entering incorrect member information or failing to
update it with accurate information, the Company is unable to notify or contact the member despite
considerable effort;
• Where there is significant impediment to use of the Site due to unavoidable administrative or
technical needs or reasons in connection with operation of the Site.
Where a member whose status has been suspended or revoked under this Article registers as a member
again by fraudulent means.
Where the Company suspends or revokes member status under Paragraph 3, it may notify the member of
the fact and grounds of the suspension or revocation and grant a 30-day opportunity to explain.
Where the Company recognizes that there is a justifiable reason in the member's explanation under
Paragraph 5, it may withdraw the suspension or revocation of the member's status.
Where a member withdraws under Paragraph 1, or the Company revokes member status under Paragraph 3,
the Company shall delete the member's registration and destroy the personal information. However,
where there are special provisions under statute, the Company may continue to retain the member's
personal information within the scope of the purpose and period prescribed by statute.
To protect members' personal information, the Company shall take measures necessary for withdrawal,
such as terminating the use agreement and destroying personal information, with respect to a member
who has had no login record for one (1) year after the last login to the online store. In such case,
the Company shall give notice of the termination of the use agreement and the destruction of
personal information, by the method provided in Article 23 of these Terms and Conditions, at least
30 days before the termination.
Article 8 (Use of Services)
Members must comply with all notices provided by the Company in these Terms and Conditions and on
the service screen. Members shall bear full responsibility for all damages arising from violations
of, or non-compliance with, these Terms and Conditions and the notices provided.
In case of a dispute with the Company or other members, members must make sincere efforts to resolve
the dispute. Members shall bear full responsibility for damages caused to the Company or third
parties due to lack of good faith in dispute resolution.
The Company may verify whether members have appropriate authority to use the payment methods used in
transactions and may suspend transactions until verification is complete. If a member is found to
have violated the intended purpose of the service, the Company may request an explanation and take
necessary measures including purchase cancellation. If a minor purchases goods or services without
the consent of a legal guardian, the minor or legal guardian may cancel the contract.
Article 9 (Obligations of the Company)
The Company must make its best efforts to provide services continuously and stably, and shall not
engage in acts prohibited by these Terms and Conditions, applicable laws, or public order and
morals.
The Company shall not provide member information to third parties without the member's consent,
except as required by these Terms and Conditions.
The Company shall establish and maintain a security system to protect members' personal information
and ensure safe service use. The Company shall disclose and comply with its privacy policy. The
Company shall not send commercial emails, app push notifications, or other promotional materials
without member consent.
If member opinions or complaints are objectively recognized as valid, the Company must make efforts
to resolve them promptly. If prompt processing is difficult, the Company shall notify members by
posting on the service screen or by email or other electronic means.
Where the Company gives notice to a member, unless otherwise agreed between the Company and the
member, it shall send the notice by the email, telephone, SMS, app push (APP Push) message, or
similar method that the member registered when joining and using the online store.
For notice to an unspecified number of members, the Company may substitute individual notice by
posting on the online store screen for at least one (1) week. However, where the matter subject to
notice significantly affects the member's management relationship, such as the member's own
transactions related to the online store, the Company shall notify the relevant member individually
in accordance with Paragraph 5.
Article 10 (Obligations of Members)
Members must comply with the Company's terms and conditions, regulations, service policies, usage
guidelines, and applicable laws, and shall not engage in acts that interfere with the Company's
operations.
Members shall not engage in the following acts:
• Engaging in direct transactions between members or inducing others to do so without using
services provided by the Company.
• Engaging in fraudulent acts or transactions inconsistent with normal business practices, such as
interfering with the activities of the Company or other members or obtaining unjust profits.
• Making abnormal payment acts in violation of the Specialized Credit Finance Business Act, the Act
on Promotion of Information and Communications Network Utilization and Information Protection, or
other applicable laws.
• Using services in an abnormal manner contrary to methods provided by the Company, or accessing
the Company's information processing systems without authorization.
• Engaging in acts that infringe or are likely to infringe on the rights of the Company or third
parties, or that threaten the order of commerce.
• Registering false content upon application or modification;
• Misappropriating another person's information;
• Unauthorized alteration of information posted on the Site;
• Transmitting or posting information (such as computer programs) other than that designated by the
Company;
• Infringing the copyright or other intellectual property rights of the Company or a third party;
• Damaging the reputation of, or interfering with the business of, the Company or a third party;
• Disclosing or posting on the platform obscene or violent messages, images, or sounds, false video
materials, child or youth sexual exploitation materials, or other information contrary to public
order and morals;
• Engaging in abnormal payment or abusing acts that interfere with the normal operation of the
services provided by the Company.
If a member violates paragraph 2, the Company may take measures such as termination, confiscation
of goods, restriction of membership, cancellation or suspension of card payments, and other civil
and criminal legal actions.
Article 11 (Goods)
Goods are online products used within the app, and detailed information on expiration dates and
restrictions is displayed on the service screen. Prices may change according to exchange rates or
the Company's service policies. Cancellation and refunds are not possible for goods purchased more
than 7 days ago, and goods shall expire upon expiration of the validity period or loss of
membership.
Unless otherwise specified by the Company, goods cannot be transferred to others and cannot be used
for illegal or unauthorized purposes. In case of violation, the Company may invalidate the goods and
restrict or terminate the member's status.
If a member is found to have obtained goods through fraudulent means, the Company may cancel the
goods and take legal action including loss of membership and civil and criminal lawsuits.
Article 12 (Application for Purchase)
A member may apply for purchase by a method similar to, or prescribed in, these Terms and
Conditions. Where a user applies for purchase, the Company shall provide the following information
in an easily understandable manner:
• Search and selection of products or items;
• Entry of the recipient's name, address, telephone number, and email address (or mobile phone
number) (for overseas delivery addresses, to be written in English);
• Confirmation of product descriptions, service restrictions, and costs such as delivery or
installation fees;
• Confirmation of the application for purchase of the goods, and consent to the Company's
confirmation;
• Confirmation of the contents of the Terms and Conditions, the services for which the right of
withdrawal is restricted, and matters relating to cost burdens such as delivery fees;
• An indication agreeing to these Terms and Conditions and confirming or refusing the matters in
item 5 above;
• Selection of the payment method.
The Company may refuse an application for purchase in the following cases:
• Where the application contains false, omitted, or incorrect information;
• Where a minor purchases goods or services prohibited by the Youth Protection Act, such as tobacco
or alcohol;
• Where accepting the application would significantly impair the Company's technical capacity.
Where the Company needs to provide a purchaser's personal information to a third party or to entrust
the handling thereof, it shall notify the purchaser and obtain the necessary consent in accordance
with the relevant statutes.
Article 13 (Formation of Contract)
The Company may decline to accept an application for purchase under Article 12 in any of the
following cases:
• Where the application contains false information, omissions, or errors;
• Where a minor purchases goods, etc. prohibited by the relevant statutes;
• Where it is otherwise determined that accepting the application would significantly impair the
Company technically.
The contract is deemed formed at the time the Company's acceptance, in the form of a
receipt-confirmation notice, reaches the user.
Article 14 (Payment Methods)
The Company may provide any one of the following methods for payment of the price of goods purchased
by a user. However, the payment method may change according to the Company's internal policy and
administrative or technical reasons:
1. Various account transfers, such as phone banking and internet banking;
2. Various card payments, such as prepaid cards, debit cards, and credit cards;
3. Payment by electronic currency;
4. Payment by gift certificates contracted with, or recognized by, the Company;
5. Payment by other electronic payment methods.
The Company may set transaction limits, such as a monthly cumulative payment amount and a payment
ceiling, with respect to a user's purchase amount in accordance with its internal policy, external
payment providers (banks, card companies, etc.), and changes in other relevant statutes; where a
user wishes to purchase goods beyond such a limit, the purchase may be impossible due to the excess
over the transaction limit.
Article 15 (Receipt-Confirmation Notice and Change or Cancellation of Purchase Application)
Where there is a user's application for purchase under Article 12 of these Terms and Conditions, the
Company gives the user a receipt-confirmation notice.
A user who has received a receipt-confirmation notice may, where there is a discrepancy in the
declaration of intent, immediately request a change or cancellation of the purchase application
after receiving the notice, and the Company shall, where there is a user request before preparation
and delivery of the ordered goods, process it without delay in accordance with the request. However,
where the goods have been prepared, such as by a shipping instruction, or where delivery has been
made, processing according to the user's request may be difficult, in which case the provisions on
withdrawal of subscription, etc. in Article 17 of these Terms and Conditions shall apply.
A refund for a purchase cancellation shall be made as soon as the relevant settlement procedure is
completed.
Where a discount coupon was used during payment, the use of the coupon is cancelled. However, where
the coupon has expired, it is treated as void immediately upon refund.
Where part of goods purchased as a package is used, a partial refund is not possible; where the
intention to cancel the purchase is expressed within seven (7) days while the goods are unused, a
refund may be processed, after identity verification, in the amount remaining after deduction of a
refund fee (10% of the refund amount).
Article 16 (Delivery and Completion of the Transaction)
A member shall express an intention as to purchase, exchange, or return, etc. within a certain
period (7 days) from the date delivery of the purchased goods or items is completed.
Where a member does not express an intention as to purchase, exchange, or return within the period
specified in Paragraph 1, the Company may deem that the member has expressed an intention to
automatically confirm the purchase, and may proceed with automatic purchase confirmation for the
transaction.
Article 17 (Right of Withdrawal)
A member who has concluded a contract for the purchase of goods or products with the Company may
apply for return or exchange within seven (7) days from the date the goods or products are
supplied, in accordance with the Electronic Commerce Act and other relevant laws. However, where the
Electronic Commerce Act has specific provisions on withdrawal of subscription, those provisions
apply.
Notwithstanding paragraph 1, members cannot request return or exchange in the following cases:
• If goods are lost or damaged due to reasons attributable to the member (excluding cases where
packaging is damaged to check contents).
• If the value of goods has significantly decreased due to the member's use or partial
consumption.
• If the value of goods has significantly decreased over time to the extent that resale is
difficult.
• If the packaging of reproducible products is damaged.
• If the provision of services or digital content under Article 2, Item 5 of the Framework Act on
the Promotion of Cultural Industries has commenced.
• If there is significant loss that cannot be recovered by the manufacturer in the event of
withdrawal of subscription for individually produced goods, and the user has been separately
notified and prior written consent has been obtained.
• If there are other return restriction reasons under applicable laws.
Notwithstanding paragraphs 1 and 2, if the contents of goods differ from the displayed or advertised
contents or the contract is not fulfilled as agreed, members may apply for return or exchange within
3 months from the date of receipt, or within 30 days from the date the member becomes aware of such
fact.
If a member applies for exchange but the Company has no stock of the exchange-requested goods, the
member cannot receive an exchange. In such cases, the manufacturer may process the exchange request
as a return after confirming the user's intention.
Shipping fees and other costs for returns or exchanges shall be borne by the relevant party. Costs
for returns or exchanges due to defects or misdelivery shall be borne by the Company. Costs for
returns or exchanges due to a member's simple change of mind shall be borne by the member.
If the Company refuses a member's request for return or exchange, the relevant order shall
automatically be converted to a purchase confirmation.
Article 18 (Restrictions on Use)
To ensure a pleasant and safe experience for members using the Site, etc. provided by the Company,
the Company has implemented measures to restrict the use of members who violate the Terms and
Conditions and the Policies, through reporting activities.
The following activities may give rise to restriction-on-use measures:
• Transmitting or posting explicit content, or promoting illegal gambling sites;
• Sharing illegal recordings, false video materials, or child exploitation materials;
• Disclosing or infringing another person's personal information and rights;
• Hijacking another person's account;
• Defaming another person, using abusive language, or sharing unverifiable information about
others;
• Other exceptional circumstances.
Where a restriction-on-use measure applies, access to specific functions or to the Company's entire
service may be restricted.
Where a member is subject to a restriction-on-use measure, the member should contact the customer
support center to obtain information on the reason for the measure and on how to resolve the
inconvenience.
Coupons and Points may be used only by the holder; using them on behalf of a third party, or
providing them to others for monetary consideration, is prohibited. In the event of violation, the
Company may confiscate the relevant Points or coupons, suspend the account, and restrict use of the
service.
Article 19 (Ownership of Rights)
The rights related to the services provided by the Company (including copyrights to data, software,
and postings) belong to the Company.
A member shall not infringe the copyrights or other intellectual property rights owned by the
Company by reproducing, transmitting, publishing, distributing, broadcasting, or otherwise using
them, or by allowing a third party to use them, without the Company's prior consent.
A member shall not use, for profit-making purposes, the information obtained through use of the
Site by reproducing, transmitting, publishing, distributing, broadcasting, or other means, nor allow
a third party to do so, without the Company's prior consent.
The copyright in a posting that a member directly registers, such as a customer product review,
belongs to the member who created it, and the member bears all civil and criminal liability,
including for any copyright infringement of such posting. However, where there is intent or gross
negligence on the part of the Company, the Company bears such liability.
The Company may, under Paragraph 3, use a posting registered by a member free of charge by
displaying it in search results or on other sites, or as material for promotion, publicity, and the
like. However, where the member who registered the posting requests suspension of use together with
deletion of the posting, the Company shall immediately suspend such use.
Where a posting registered by a member, such as a customer product review, falls under any of the
following, the Company may hide or delete the posting without prior notice to the relevant user:
• Where it contains content that violates statutes or is contrary to public order and good morals;
• Where it contains false or exaggerated advertising content;
• Where it contains content that may cause political, social, or economic disputes;
• Where it contains content unrelated to the evaluation of the relevant product;
• Where it induces direct dealing, or posts and promotes links to other sites;
• Where it infringes the rights, personal information, reputation, credit, or other legitimate
rights or interests of a third party, including the Company;
• Where it repeatedly inserts particular words or phrases, or is written with meaningless special
symbols or signs, or in a foreign language;
• Where it is created and posted by abnormal means other than those provided by the Company;
• Where a particular product can no longer be provided because its sale has been suspended due to
being out of stock, a change in technical specifications, or the like;
• Where the Company reasonably determines that there is an administrative or technical need or
reason in connection with operation of the Site;
• Where it interferes with the smooth provision of the Site service provided by the Company.
The Company may use, disclose, post, reproduce, transmit, etc., free of charge, content such as
customer product reviews, customer surveys, and opinions submitted to the Company, for purposes such
as service improvement, promotion, product development, and statistics, and may create secondary
works such as translations and adaptations. However, where a member does not wish the Company to use
such content under this Article, the member may protect their legitimate rights through the customer
center.
Article 20 (Company's Disclaimer)
The Company is not responsible for the following:
• The truthfulness, accuracy, reliability, and utility of information posted by users on the app,
and all consequences arising from use of such materials.
• Disputes occurring between members or between members and third parties mediated through the
service.
• Legal disputes, liabilities, and disadvantages that may arise when users arbitrarily change
prohibited modifications or fail to notify of changed contents.
• All consequences, disadvantages, and legal liabilities arising from discrepancies between the
original contents described by users and the requested service contents.
Unless due to the Company's intentional misconduct or gross negligence, the Company is not
responsible for damages arising in the following circumstances:
• Service restrictions or suspensions carried out pursuant to Article 5, paragraph 2 of these Terms
and Conditions.
• Damages arising from a member's incomplete provision of personal information or failure to update
necessary information.
• Damages suffered by members or third parties due to intentional or negligent acts of members in
accessing or using the service.
• Damages suffered by members due to natural disasters, war, civil unrest, or other force majeure
events.
• Damages arising because a member failed to obtain the benefits expected from using the Site, or
used information or materials obtained through the Site.
Article 21 (Posting of Advertisements)
To secure the financial basis for smoothly providing the best service to users, the Company may post
commercial advertisements on the screen, or send them to individual users by email, SMS, app push
(APP Push) message, etc. in accordance with the requirements prescribed by the Act on Promotion of
Information and Communications Network Utilization and Information Protection, Etc. However, the
Company will no longer send email, SMS, app push messages, etc. to a user who has clearly expressed
an intention to refuse receipt.
The Company bears no liability whatsoever for any damage arising from a member's direct
participation in the promotional activities of an advertiser through the Site.
Article 22 (Dispute Resolution)
The Company operates a customer center to resolve disputes between members reasonably and smoothly.
Members must participate sincerely in dispute resolution procedures based on the principle of
fairness.
Article 23 (Governing Law and Jurisdiction)
The governing law of the service agreement shall be the laws of the Republic of Korea.
Disputes or lawsuits arising between the Company and members in connection with the service
agreement shall be resolved in the competent court pursuant to the Civil Procedure Act.
Article 24 (Responsibility for Products on Sale)
All products sold on the app/web operated by DeliveredLogistics Co., Ltd. are the responsibility of
DeliveredLogistics Co., Ltd.
* Customer Complaint Contact: Kim Jong-ik / 051-742-7777